This Privacy Policy is intended to inform users about how personal data is collected, used, stored, and protected, in accordance with Regulation (EU) 2016/679 on data protection (GDPR) and the applicable national legislation.
1. Processing of Personal Data
The operator of this website undertakes to process personal data lawfully, fairly, and transparently, only for the specified purposes and in compliance with the principles imposed by the GDPR.
2. Purposes of Processing
Users’ personal data is collected and processed for the following purposes:
- Creating and managing customer accounts
- Processing orders: validation, invoicing, shipping, delivery, and returns
- Providing information regarding order status and any issues that may arise
- Sending commercial communications (newsletters, alerts) only with the user’s explicit consent
- Conducting market analysis and monitoring purchasing behavior
- Improving the website experience and the services provided
3. User Consent
By completing the account creation and/or order form, the user expressly and unequivocally agrees to the processing of personal data for the purposes mentioned above. The user has the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out prior to withdrawal.
4. Rights of the Data Subject
In accordance with the applicable legislation, users benefit from the following rights:
- The right to be informed – regarding the processing of data
- The right of access – to the personal data held
- The right to rectification – of inaccurate or incomplete data
- The right to erasure (“the right to be forgotten”)
- The right to restriction of processing
- The right to data portability – transfer of data to another controller
- The right to object – to the processing of data
- The right not to be subject to an automated decision-making process (profiling)
- The right to lodge a complaint with a supervisory authority (ANSPDCP)
These rights may be exercised by means of a written, dated, and signed request sent by e-mail or by post to the contact address displayed in the “Contact” section.
5. Data Retention Period
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, in accordance with legal provisions. After this period, the data will be deleted or transformed into anonymous data, unless there is a legal obligation to archive it.
6. Transfer of Data to Third Parties
Personal data may be transferred to the following categories of recipients, exclusively on the basis of a confidentiality commitment and only for the purposes provided for:
- Courier services
- Payment services and online payment processors
- IT service providers (hosting, maintenance)
- Marketing or market research service providers
- Insurers, where applicable
Data may also be disclosed to public authorities (e.g. police, prosecutor’s offices, courts of law) under the conditions of the law and based on official requests.
7. Data Security
Personal data is protected by appropriate technical and organizational measures to prevent unauthorized access, loss, or alteration. These measures include:
- The use of secure and encrypted systems
- Restricting access to authorized personnel
- Regular backups
- Monitoring and auditing IT systems
8. Marketing and Commercial Communications
Commercial communications will only be sent based on the user’s explicit consent. Users may unsubscribe at any time by accessing the link included in the received e-mails or by sending a request to the contact address.
9. Cookies and Tracking Technologies
The website uses cookies to improve the browsing experience, analyze traffic, and support marketing activities. Complete information regarding the use of cookies is available in the “Cookie Policy” section.
10. Policy Updates
This Privacy Policy may be updated periodically without prior notice. Any changes will be displayed on this page and will enter into force from the date of publication. Users are advised to consult this section regularly.